Refund policy
Return and Refund Policy
Overview
At Wlisth, customer satisfaction is at the core of what we do. If your purchase does not live up to your expectations, we are here to help and will do everything we can to resolve the situation.
Eligibility for Returns
Returns are accepted within 30 days of the delivery date. To be eligible, items must be unworn, unwashed, and in their original condition, with all tags attached and original packaging preserved. Items that have been used, altered, or returned without their original packaging will not qualify for a return.
Non-Returnable Items
Gift cards, final sale items, and products purchased during promotional events are not eligible for return.
How to Initiate a Return
To begin a return, please send an email to contact@wlisth.co with your order number and the reason for your return. Our support team will reply with detailed instructions within 2 business days.
Refunds
Once we receive and review your returned item, you will be notified by email. If the return is approved, your refund will be credited back to your original payment method within 5-7 business days. Please note that shipping fees are non-refundable. If free shipping was applied to your order, the original shipping cost may be deducted from your refund.
Exchanges
We process exchanges only in cases where items are received damaged or defective. If this applies to your order, please get in touch with us at contact@wlisth.co.
Contact
Email: contact@wlisth.co | Website: wlisth.co